Networking expert and fluent in Turkish and English? For an international call center in Boxtel we are looking for a Technical Customer Support Helpdesk Agent (near) native Turkish.In this position you will be helping clients solve their problems with data backup devices, storage devices, removable storage products such as external drives, portable hard drives and other related products. You will be solving these problems by phone, by email or on the web board (on-line). Product training comes with the job, however experience in networking/storage devices is required!
An excellent opportunity to work in a multi-cultural environment and use your languages. You will work on a relatively new market, and you will manage your own designated number of clients. You will receive product and on-the-job training.The salary indication is 1700 euros gross a month + language allowance (75 euros/months).Please note that you must be in possession of a valid work permit for the Netherlands in order to apply for this position. Also, we are specifically looking for someone who lives in the vicinity of Eindhoven, Tilburg or Den Bosch. If you are interested in working in an international environment please send your cv to eindhoven@uniquemultilingual.com or for more information phone Paula van den Berg at 0031(0) 40 2395200.
Our client is a European Contact Center that provides support to companies that outsource their technical helpdesk or customer service desk. The service portfolio varies from marketing & sales support, logistics and fulfillment to technical helpdesk support and customer service. The company has successfully provided support in 11 languages to 16 European countries for the past 12 years.
You have good troubleshooting skills and you are able to identify the customer's problem in a professional manner and as quickly as possible. Moreover, you have good communication skills in Turkish and English, written and verbal, which enable you to explain things in a clear way to experienced and unexperienced customers. Furthermore, you have a customer-minded attitude, good typing and multitasking skills.Lastly, you understand that basic computer knowledge is not enough for this position. You should have proven technical skills, good knowledge of operating systems and basic networking knowledge. Knowledge of back-up technology is a plus.
UML Eindhoven Dr Holtroplaan 32 5652 XR EINDHOVEN Nederland T 040-2395200 E eindhoven@uniquemultilingual.com