Tasks:-Owns and enters accurate customer fulfillment master data in SAP and extended systems including E-commerce tools.-Acts as the main point of contact with customers for all customer-related issues-. Maintains effective communication between sales, marketing, operations, and transportation to effectively provide answers to inquiries regarding price, product availability and transportation requirements, communicates shipping schedules and details to customer and business management as needed.-Participates as team member on SAP system improvements and customer support special projects.- Operates with a basic degree of knowledge regarding customers, products, manufacturing and distribution systems.-Responsible for extra logistic costs management and negotiation of these with customers
For more information contact us at 06-48281953 or send your cv to rotterdam@uniquemultilingual.com
international chemical company in the centre of Rotterdam.
You are required to have/ be:• Preferably at least 1-3 years experience in a business or related environment where there is a constant need to respond to customer and prospective customer requests and/or order management. . You need to speak all three languages Hungarian, Polish and Czech fluently.• Knowledge of company, product movements and inventory, company products and usage, and product end use markets.• Excellent interpersonal and communication skills to interact with both external and internal customers.• Analytical skills for problem resolution and decision making.• Must exercise good business practices, teamwork and work ethics.• Knowledge of SAP, order entry systems, transportation tracking systems, e-commerce systems, and an understanding of manufacturing capabilities.• Must demonstrate proficiency in written and spoken English and German.For this position we are looking for candidates who can start immediately. Also, you need to have a valid work permit and a BS number.Please note that we need 1 CSR who can speak all the three required languages. For those who do not meet the above requirements then they will not be selected or receive a feedback.
UML Rotterdam Lichtenauerlaan 182 3062 ME ROTTERDAM Nederland T 010-5032900 E rotterdam@uniquemultilingual.com