You are the first point of contact for clients. You answer their questions and provide them with information. Where possible you solve (technical) problems. As a support consultant you analyse and document reported errors in the software.You proactively monitor the progress surrounding reported issues and you keep the client informed.With the rest of the team you make sure that processes concerning issue resolving andthe information supply to customers are improved where possible
A Performance Management Program for your personal goals and developmentA competitive salary in an international environment
A large and ambitious international organisation in Nijmegen
UML Utrecht Maliesingel 39 3581 BK UTRECHT Nederland T 0302326340 E utrecht@uniquemultilingual.com