We are looking for a Spanish Customer Service Representative in westmaas

About the job

Main activities:
- Order input in our ERP system (purchase – and sales orders)
- Planning of supply of products and coordination with suppliers
- Stock management and allocation
- Follow up of (sales) contracts, pending orders with all the parties involved: supplier, customer, logistic partners etc and taking care of a smooth coordination
- Preparation of necessary shipping documents including validation at CoC, Customs etc.
- Negotiating prices for logistic services from third parties; control and approval of invoices.
- Reporting to Management about incidents, complaints from customers etc
- Proposing and initiating possible improvements in working procedures etc regarding logistics and order processing;
- Backing up colleagues that are absent
- Organization of inspection with SGS and Bureau Veritas: documents, labels and inspections.
- Check of labels and bags according to client specifications and country’s rules.
- Managing of letter of credit: helping client for open the letter of credit with right information, making the L/C with right documents and discussion with bank if discrepancies.
- Helping customers to release good at destination if there are some problems.
- Making documents for homologation and registration of products.