Native German and fluent in Dutch? Reservation Agents for international well known company in ROTTERDAM

About the job

1. Sell company product daily; check availability of cruise or Cruisetour and make reservations for travel agent/consumer.

2. Provide quality customer service; research and answer all questions/concerns related to company product and/or specifically the customer reservation.

3. Assist agent or consumer with problems that might occur on a reservation; work with other departments or supervisor in an effort to resolve the problem in a courteous/timely manner.

4. Maintain/organize on a daily basis - memos, flow charts, company policies, procedures, product information and promotional information for quick reference to provide accurate/timely answers to questions from travel agents or consumers.

5. Any special projects as directed by the Supervisor or Director, International Sales such as ship tours ortrade shows.